CompTIA A+ Certification - Course Content

Session 1

• Certification
• Computer hardware
• Motherboard Components
• CPU Types
• RAM Types
• Clock Speeds
• Chip Sets

Session 2

• Next Generation CPUs
• Hyper-Threading
• 32-Bit and 64-Bit Processors
• Installing and Upgrading CPUs
• Installing and Repairing RAM
• CPU Cooling

Session 3

• CMOS
• BIOS Chips
• POST
• Expansion Buses
• System Devices
• IRQ/DMA
• Installing Devices
• Motherboard Installation

Session 4

• System Assembly hard Drive Technology
• ATA
• PATA
• eSATA
• SCSI
• Hard Drive Installation
• CD Media

Session 5

• Removable Media
• Sound
• CRT and LCD Monitors
• Video Technology
• Video Card Installation

Session 6

• Operating Systems
• Installing and Upgrading an Operating System
• Installing Drives
• RAID

Session 7

• I/O Devices and Settings
• Command Prompt
• Basic Windows Maintenance
• Backup
• Troubleshooting Windows
• Windows Errors

Session 8

• Networking
• Hardware Technology
• Wireless Networking
• Network Protocols
• TCP/IP

Session 9

• Network Sharing
• The Internet
• Internet Services
• Network Troubleshooting

Session 10

• Laptop vs. Desktops
• Troubleshooting Laptops
• Printers
• Installing Printers
• Printer Settings and Maintenance
• Scanners

Session 11

• Security
• Protecting your PC
• Protecting your Network
• Troubleshooting Methods
• Health & Safety
• Communication and Professionalism

Session 12

• Importance of Communication Skills
• Communications Theory
• Listening Skills
• Effective Listening Techniques
• Translating your Knowledge
• Building Rapport