Debt Collection by Phone

Get in the money that's owed to you faster

Do away with your late payment problems while improving customer relations

We show you how to overcome excuses, problems and objectives quickly and easily

Get the money into your bank account, reduce your overdraft and eliminate bank charges

Benefits of this Course

1. You will ensure that the money owed to your company is not lost
2. You will gain the confidence to make these calls
3. You will ensure that payments are kept up to date

Objectives

1. Learn the correct procedures for making phone calls to collect debt
2. Use the correct tone and manner on the phone
3. You will get the money owed without affecting your relationship with your customer

"I did this course as I had alot of money tied up with long term debtors. My main issue was getting the confidence to make the calls to bring the money in. The course taught me that I am entitled to the money owed and I should not feel awkward. I have since made the calls and brought in a substantial amount of money that I had more or less given up on!" Carmon Ryan

"My main problem with collecting debt was that I was too shy! I used to stumble across my words on the phone and back down very easily. Thanks to this course my attitude has changed and I am much more capable!" Maria Hyland

"I work in a small company where payment for all good is essential for our survival. I feel that this course will really help me to quickly get payments outstanding. I am delighted I did the course as late payments are no longer a major worry for me. I now know I have the professional skills to get the monies owed!!" Sinead Burke

For information on future Debt Collection by Phone courses check our schedule or call your local office now!